In hindsight I should have hung up the phone and booked with another agent as the language barrier and confirmation of the holiday was difficult at each stage.ĭO NOT BOOK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!īooked a holiday in November, which I had to amend the date of after less than 24 hours of booking. Even although they had advised I could make a deposit and pay the balance when confirming payment terms they tried to take the whole amount, when I corrected the agent he advised 'you are quick'. They changed the cost of the holiday several times in the initial call to try and get me to confirm. ĭo not book with them they just want to take your money and are not interested in resolving any issues that may arise. My last conversation took over 1 hour and a half and on several occasions they put me on hold and said that they had taken enough time with me however to date I have still to receive a booking confirmation with the correct details. The agents on the phone are very pushy and would go as far to say that they try and bully you into making payments. They will not take responsibility that they there agent took down the surname incorrectly even although they have advised that the call recording clearly stated that I advised the agent on several occasions that the details where incorrect. The booking details did not arrive however they want me to pay a balance for a holiday which there agent has booked with the incorrect details. To date I have spent over 3 and half hours on the phone sent 6 emails to which they do not respond. īooked a holiday via teletext holidays for a trip to Turkey. To sum up if you want a stress holiday without all the anxiety,stress stay away from this company go to a real holiday travel agent where there favourite saying isnt hold the line or we will call you back and theres the nice high phone bill at the end to pay. The holiday turned out ok no thanks to them, at the end off the day I reckon with the difference between the half board and self catering and the money I spent on food and other things it cost me about between 500 and 700 pounds I should have never had to spend. īy this time I had enough off there fobbing off on the phone and the rest of there nonsense I even wondered if I turned up at the hotel there would be any holiday this is how stressed out you get with dealing with a second rate company as other reviewers will tell you. I booked a holiday through teletext holidays which is the trading name for this so called holiday company,went online and booked a holiday to Alcudia for 11 nights half board got the price seemed reasonable and payed for it up front got a confermation e mail everything seemed ok this is when my nightmare started.Ī couple off days later got the flight details hotel booking forms everything looked in order till I looked at the hotel board which was booked as self catering.So I phoned them up explained the situation to a auto robot at the other end off the line who then said we will have to look into it ie the conversation with my partner they record what is said on the phone I asked just change your mistake like any other company would no chance your lying as far as they are concerned,we will contact you in a couple of days to confirm what was said after aweek I finally got through to them admitted there mistake but couldn't rectify it as something to do with the room booking total lies we will give you 20 pounds compensation they said got them to give me 100. ![]() ![]() This is my experience with this mickey mouse company.
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