You may click the link below and click “See System Requirements” for the update. Is this permanent?Īldrin: We are sorry, but we have no information regarding that yet. : Since when? It didn’t used to be that way. Please stay connected.Īldrin: Thanks for waiting! Are you using Windows 8.1?Īldrin: Please be advised that our NOOK for Windows is only available to Windows 8.1. Technician's Assistant: Is there anything else the E-Reader Expert should know before I connect you. I even re bought the book thinking the first was corrupted but it does the same thing. Would that be fine?Īldrin: I will get back to you as fast as I can. Yes I have, on my nook it just buffers for a couple of seconds then goes back and on my iPad it will completely knock me out of nook app and same on my phone. Let me do my best to assist you with your concern.Īldrin: I need to place you on hold for 2-3 minutes while I check on this. Hang tight while I review the conversationĪldrin: I am sorry to learn if you are unable to download our NOOK for Windows. Yet more proof that Nook is anti-consumer and jumping into their ecosystem is not a good idea.Īldrin: Hi, I am Aldrin. Pretty rotten of them to not only do that but also not communicate it to their users. I was curious after reading this and jumped in the BN chat. Hopefully this is just a temporary removal but with Barnes and Noble you never know what to expect. This is just the latest in a long list of things that Barnes and Noble has done to estrange Nook customers, from partitioning storage space on Nooks to limit sideloaded content to removing the ability to download purchased ebooks for backup. But the Nook Windows app is no longer available so what are they talking about? In NOOK app settings, turn the 'Log out on launch' switch to ON. Access device Settings, then select the NOOK app from the list of apps. I deleted and re-installed the Nook app, but still no good. Power cycle the device by shutting off and then restarting the device. Says Error: Could not download this product: Download failed. Got an e-book from B&N and it shows in my library, but refuses to download. On the product pages for Nook books it says they are compatible with Nook for PC, and their mobile apps page still advertises the Nook app for PC on the Windows Store. Device: iPad iPhone Asus T91MT Kindle Touch. At this point they are outright lying to customers. The worst part is Barnes and Noble is still claiming that Nook books are supported on Windows computers, but that clearly is not true. The Nook for PC app has been unavailable for at least the past week and a half now. To re-register with your existing account, or to register with a new account, follow the instructions for getting started.Apparently the app still works if you already have it installed, so maybe they just took the app down temporarily to fix something, but considering B&N’s past behavior it’s hard to give them the benefit of the doubt. Once data has been cleared off the device, your NOOK reboots itself. Once your NOOK has deregistered itself, it displays a message saying that it is clearing data. Your NOOK displays a messaging saying it is deregistering itself. A dialog box appears, asking you to confirm that you want to reset your NOOK.ģ. Tap the button labeled Erase & Deregister Device. I like Libby, but it doesnt have an app for my device. Your NOOK displays a page for erasing and deregistering your device.Ģ. A tutorial screenshot for the Libby app, showing the See Library Cards and. Tap the Erase & Deregister Device menu choice on the Device Info screen. You must be connected to a Wi-Fi network to deregister your NOOK.ġ. I can see all books in my library on B&N website but cant get. Be sure to back up these files before erasing and deregistering, if you want to have access to them after deregistering your NOOK.īe very cautious using this feature unless specifically instructed by Barnes & Noble’s Customer Support. I can see my books online but my app isnt syncing. Once you have registered, your complete Library is once again available on your NOOK.Įrasing and deregistering does delete any files you have transferred to your NOOK from your personal computer. In addition, you can re-register your NOOK by following the same steps you used when you first set up your NOOK. Your reading material, while no longer available on your NOOK, is still available for downloading and for reading with NOOK applications, such as NOOK for iPhone and NOOK for Android. Deregistration unlinks your NOOK from your Barnes & Noble account.Įrasing and deregistering your NOOK does not delete any of the books, magazines, and newspapers from your Barnes & Noble account. The Erase & Deregister feature erases your Barnes & Noble account information from your NOOK and resets the NOOK to its default factory settings.
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